1. Overview
Pawa AI ("Pawa AI," "we," "our," or "us") develops and provides artificial intelligence systems, applications, APIs, agents, and related technologies. This Privacy Policy applies to personal information processed through our websites, products, customer support channels, developer tools, and enterprise services.
By using our services, you acknowledge the practices described in this Policy. Where required by law, we rely on appropriate legal bases for processing, including consent, contractual necessity, legitimate interests, and legal compliance.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us. Additionally, we may collect certain non-personal information automatically, including your IP address, browser type, operating system, and website usage data through cookies and other tracking technologies.
Please do not submit sensitive personal information unless explicitly required for a supported workflow and authorized by you.
3. How We Use Information
- Provide, operate, maintain, and improve our services.
- Authenticate users and secure accounts.
- Support product performance, safety monitoring, and abuse prevention.
- Respond to inquiries, provide support, and communicate service updates.
- Develop new features, conduct analytics, and improve usability.
- Comply with legal obligations and enforce our terms.
4. Data Sharing
We do not sell personal data. We may share information with:
- Service providers supporting infrastructure, analytics, support, and security.
- Business customers where you use services through an organization account.
- Authorities or third parties where required by law or to protect rights, safety, or security.
- Successors in connection with a merger, acquisition, or restructuring, subject to applicable safeguards.
5. Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill the purposes described in this Policy, resolve disputes, maintain security, and comply with legal obligations.
6. Security
We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
7. Your Rights
Depending on applicable law, you may have rights to:
- Request access to your personal information.
- Request correction or deletion.
- Object to or restrict certain processing.
- Request portability where applicable.
- Withdraw consent where processing relies on consent.
To exercise rights, contact us. We may verify requests before fulfilling them.
8. Cookies
We may use cookies and similar technologies for authentication, preferences, analytics, and service functionality. You can control cookies through browser settings, though some features may not function properly if disabled.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and, where appropriate, providing additional notice.
If you have questions about this Privacy Policy or our privacy practices, contact us throught our support channels: